million88 Privacy Policy – How Your Personal Data Is Collected, Used, and Protected on Our Platform

When you register for an account on the million88 platform, we collect personal information that is necessary to create and manage your account, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method details and transaction history, which are required to process deposits and withdrawals securely. During the identity verification process, we may request a copy of a government-issued ID, such as a Philippine passport, driver's licence, or SSS card, to confirm your identity and comply with applicable regulations. When you use our platform — whether on desktop or through our mobile app — we automatically collect technical data such as your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve your experience. We may also collect information you provide voluntarily when you contact our support team, respond to surveys, or participate in promotions, and this information is used solely for the purpose for which it was submitted.

The personal information collected by million88 is used primarily to operate your account, process transactions, verify your identity, and deliver the gaming and sports betting services you have signed up for on our platform. We use your contact details to send you important account notifications, security alerts, and service updates — we do not send unsolicited marketing messages without your prior consent, and you may opt out of promotional communications at any time by contacting our support team. Technical and usage data is analysed to monitor platform performance, detect suspicious activity, prevent fraud, and ensure that our systems remain secure and reliable for all Filipino players. Where required by Philippine law or applicable regulatory obligations, we may use your information to fulfil legal reporting requirements, respond to lawful requests from government authorities, or cooperate with investigations into financial crime or fraud. We may also use aggregated, anonymised data — which cannot identify any individual player — for internal analytics and platform improvement purposes, helping us understand how players interact with our games and services so we can continue to enhance the million88 experience.

million88 does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes — your data is not a product, and we treat it with the same care we would want applied to our own. We may share your information with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers; these partners are contractually bound to handle your data securely and only for the specific purposes we have authorised. In cases where we are legally required to disclose information — for example, in response to a court order, regulatory inquiry, or law enforcement request under Philippine law — we will comply with such obligations while taking reasonable steps to notify you where permitted. If million88 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction, subject to the same privacy protections described in this policy. We will never share your data with third parties for advertising profiling or behavioural targeting without your explicit, informed consent.

We implement industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction, including SSL/TLS encryption for all data transmitted between your device and our servers. Access to personal data within the million88 organisation is strictly limited to personnel who require it to perform their job functions, and all staff with access to sensitive data are subject to confidentiality obligations and regular security training. We conduct periodic security assessments and vulnerability testing to identify and address potential weaknesses in our systems before they can be exploited. Your account is protected by password authentication, and we strongly encourage you to use a strong, unique password and to enable any additional security features available in your account settings. While we take every reasonable precaution to safeguard your data, no online system can guarantee absolute security; in the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant Philippine authorities in accordance with applicable data protection laws.

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173), and million88 is committed to honouring those rights in a timely and transparent manner. You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate or outdated, and to request the deletion of your data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations we must comply with. You also have the right to object to the processing of your data for certain purposes, including direct marketing, and to withdraw any consent you have previously given at any time without affecting the lawfulness of processing carried out before the withdrawal. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team at [email protected] and we will respond to your request within the timeframe required by applicable law.

million88 retains your personal data for as long as your account remains active and for a reasonable period thereafter, in order to fulfil our legal, regulatory, and contractual obligations — including anti-money laundering record-keeping requirements that may mandate retention of transaction records for a minimum period under Philippine law. When you request the closure of your account, we will deactivate it promptly and begin the process of removing or anonymising your personal data, except where retention is required by law or where there are outstanding disputes, investigations, or unresolved financial matters relating to your account. Technical logs and aggregated usage data that cannot identify you individually may be retained for longer periods for platform security and analytics purposes. If you have questions about how long specific categories of your data are retained, or if you wish to request early deletion of data that is no longer required, please reach out to us at [email protected] with your request and account details. We will always handle data retention decisions with respect for your privacy and in compliance with the Data Privacy Act of 2012.

million88 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements in the Philippines. When we make material changes, we will notify registered players via the email address associated with their account and update the "last revised" date at the bottom of this page. We encourage you to review this policy periodically so that you remain informed about how we collect, use, and protect your personal information. Continued use of the million88 platform after notification of changes constitutes your acceptance of the revised Privacy Policy. If you have any questions or concerns about this policy or how your data is handled, please do not hesitate to contact us at [email protected] — we are always happy to help.